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Welcome to Factory Connection! Founded by Mike McAandrews in 1988, Factory Connection has been dedicated to becoming one of the best suspension providers in the world by offering the most premium quality products and superior services at the most competitive prices with Factory Connection Coupons.

Development of Factory Connection

Mike McAandrews, a race mechanic and suspension technician for Kawasaki in the 80’s, created Factory Connection from scratch. During his tenure at Kawasaki, he won several championships with Jeff Ward and also spun wrenches for Ron Lechien. The relationship with Kawasaki and KYB is where the name originated from.

The original Factory Connection logo was drawn freehand in pencil by David Bailey on a napkin!

Over years’ dedication to providing the best products and warmest service to our customers,   Factory Connection has risen rapidly and become one of the best suspension stores in the world.

In 2016 Factory Connection opens shop number six in Leesburg Florida. Brad Knight moves from New Hampshire to be the manager of this facility.

Malcolm Stewart takes back the East Coast Lites SX title with Factory Connection tuned suspension.

Todd Webb moves from technician in the Oklahoma facility to the role of dedicated trackside support in middle of the country in 2018.

In 2019 it was nice to see another former Factory Connection mini bike kid mature and realize his dream of becoming National Champion when Chase Sexton wins another East Coast Lites SX title.

The development of Factory Connection is a history of people fighting and striving for success. We owe all of our success to our dedicated team and our loyal customers. As a sincere way of expressing our gratitude for being with us along the path, we are now offering you Factory Connection Coupons June 2020 for your orders. We wish you would keep moving forward with us!

Suspension Re-valve at Factory Connection

“THE BEST SUSPENSION, PERIOD!”

When Factory Connection Re-valves your suspension, we personalize your Forks and Shock to your specific skill sets and needs.

From the initial phone call; our staff of experienced professionals will ask you a battery of questions, designed to initiate the responses to tailor the suspension to you. Every rider is unique in height, weight, riding style, ability level, terrain ridden and desired performance.

We are dedicated to providing you the Best Suspension Period. Our customer service members handpick a bunch of Factory Connection Coupons to make sure you enjoy the best offers of the day! In many cases, we will make performance product recommendations to best fit your budget and performance expectations. Each customer’s Information is evaluated in detail and an individualized setting is created specifically for you. Then your suspension is shipped back to you in our customized shipping box, usually in 2-3 days.

What sets Factory Connection above the rest?

Your Valving Setting

Each setting is custom tailored based on your comments and needs. We DO NOT have a book of settings that we pull from. The same team of individuals that generate the specs for Yamaha’s GNCC Race Team, the GEICO Honda Team and every Factory Connection sponsored rider is the same group that will review your requirements and generates the setting that goes into your suspension.

How do they come up with these settings? Experience, there is no substitute for experience! Combined our R&D Team have more than 100 years track and dyno testing suspension. That’s a lot of suspension experience, and it shows in everything we do, that is why we say with confidence “THE BEST SUSPENSION, PERIOD!” Come claim your exclusive Factory Connection Promo Code and check it out for yourself!

The Work

Once your suspension arrives at Factory Connection it follows a very detailed procedure. Every Factory Connection location is company owned, operated and managed from our New Hampshire headquarters. Every technician at every location is trained to the same standard of perfection, guaranteeing the same level of Workmanship Company wide.

Suspension components require an array of special tools and knowledge to be able to work on them. Many of the tools we use are designed and made in-house. It’s because of this level of attention to detail and the fact that we stay focused on a select number of bikes that we can 100% guarantee our work, not just the performance but also the quality.

“After-The Sale” Support

Our “After-The Sale” Support is second to none in the industry. We’re not happy until you are! When you ride your Factory Connection suspension, you can have 100% confidence it has been designed and built specifically for YOU!

Suspension Re-build at Factory Connection

At Factory Connection, a suspension rebuild has always been the gold standard in the industry while our Factory Connection Discount Code are to ensure that our rebuild will not break your budget! Our technicians are properly trained and have access to more technical information about your component than any other service available. The name originally came from connections at Kawasaki and KYB. Today those contacts are deeper and include all of the OEM’s and also component manufacturers Showa and WP.

The attention detail is second to none. The parts utilized are of the highest quality. We refuse to install a few of the low quality discount parts available today. Our hydraulic fluid is industry leading and lends itself to longer service intervals without problems.

Why rebuild your suspension?

Just like changing the oil in your bikes transmission or your pick-up truck, your dirt bike suspension needs regular fresh oil and wear parts replaced. Our Factory Connection Promo Code are here to ensure that the replacement won’t break your tight budget!

Did you know if you ride 2 hours a week, in 6 months you will have 50+ hours on your suspension!

What does this mean?

If you ever wondered why you need to add more compression and rebound damping to your shock over time, it’s because the piston band and o-rings wear. This allows oil to bypass the piston, that oil is no longer passing through the valving stack; the result: Damping control is lost.

Other items such as guide bushings, o-rings, dust and oil seals will also wear over time; these parts should be replaced to keep your suspension working in optimal condition.

As oil breaks down its lubrication properties begin to go away. With a lack of lubrication your suspension components are wearing out.

20+ hours

The oil in your suspension begins to break down, the performance you once had is beginning to go away;

40+ hours

There is a noticeable loss of damping control due to oil break down and parts wear.

60+ hours

Your oil has broken down, parts are wearing. The damping control is noticeable changed from fresh suspension.

100+ hours

Your oil has broken down, it is no longer providing the necessary lubrication to friction surfaces. Parts are worn; you are now at risk of causing damage to the inside of the shock body, fork cartridge rods, etc.

Why use Factory Connection?

Easy steps to a rebuild

Call us to set up the process 603-664-2221, during call we will provide a detailed estimate, this estimate can be emailed to you to review and you could also get the detailed quote including our latest special offers with Factory Connection Discount Code! If you request a “call with estimate” once we have your suspension disassembled and inspected we will reach out to you for approval on the parts recommended.

During the initial contact all your details are saved in our computer system.

Shipping to us

Shipping is not an issue; we can make it simple by sending you a box with all the materials needed to safely package your suspension components; additionally an optional UPS Ground return shipping label is included which is fully insured if used. See our shipping page for more details.

Suspension at Factory Connection

When your suspension arrives it is checked in, we will send you an email letting you know your suspension is with us. At any time you can reply to the email or call us with any questions you might have!

The technicians working on your suspension have all the information you provided to us, along with the quote you were given (with Factory Connection Coupons saving a huge amount of money for you).

The technicians’ final step is to apply new fork and shock stickers along with a custom setting sticker on your fork.

Shipping Back

Once your suspension is complete, it is packaged with fresh material in a new shipping box. Unless other arrangements have been made at this point, we will call you with a final total and collect payment information. Factory Connection exclusively uses UPS for all return shipping and offers optional shipping insurance.

All of the used parts or springs replaced in servicing your suspension are returned to you for inspection. New stickers are installed front and rear and a Tri-fold with all of the suggested starting points is included. This Tri-fold also includes tuning tips for a variety of riding conditions.

Technical support – we are here to help!

It does not matter how big or small your question is we want to help. Sometimes you know the answer but just need reassurance; we are here for all those questions concerning our products, service and the latest Factory Connection Coupons.

We want you to be happy and confident in your suspension. From correct instillation; to setting the sag and fork height, we are just a phone call away.

Do you have questions that are performance related? Are you considering clicker adjustments for different terrain? We are here to answer those questions. We want you to be 100% satisfied and we will not stop until you are…

Follow up

We will follow up with you electronically around 2 weeks and 6 months after your suspension work is completed. This is in an effort to make sure everything is, and continues to work well for you.

Thank you for choosing Factory Connection!